What type of customer service do you receive from your government? For many residents, we receive public safety, water and sewer service - for a fee - as well as snowplowing and others.
But what about those extras, such as brush pick up? Well, beware in the city of Dunkirk.
One letter writer to this newspaper last week expressed disappointment regarding how city workers treated her. After clearing a neighboring street of brush, city workers turned around in her driveway leaving her pile of rubbish - she had placed out earlier - untouched.
Her thanks for paying taxes? A violation by the Department of Public Works chief.
It was insulting. "I would have kept it until my regular pick-up day, but my friend told me they were doing a city brush pickup," she said. "I looked and saw that two of my neighbors had brush out and subsequently put mine out."
She - and all other taxpaying residents - deserve better. If workers are in the neighborhood, they should be able to pick up the brush. If not, do not drive a city vehicle over to a taxpaying residents' home with a violation.
That's a waste of time - and money. It also looks a little disrespectful to those who are paying city worker salaries.