This letter is in response to the Dec. 19 letter "Snowplows were slow to respond."
I work for the New York state Department of Transportation and I'm telling readers one thing - our department is out there 24-7. We are out there in all snow events all the time. When snow falls 2 to 3 inches an hour, no one can keep up with it but we do our best. Believe me, we work our butts off. This past storm I worked ten days in a row, twelve hours a day, then go home and try to sleep and get ready for the next twelve hours.
I would love for the critics to get behind the wheel of a plow truck when you can't see 2 feet in front of you and don't have a clue where you are in the road because of white-out conditions and snow falling 2 to 3 inches an hour. We are out there trying our best to make the roads safe so people like you can make it to work! Believe me, it's hard at times in horrid whiteouts but we do our best and we do one hell of a job!
For residents to say people will do our jobs for a fraction of our pay, they are insane! I would love for others to work 12 hours in a complete whiteout storm. Many would not last one hour. The writer should be thanking us for working our butts off instead of putting us down. It's a dangerous job plowing in the storms we get.
I wish those snowplow critics have a nice holiday because I will probably be at work, trying my best to keep the roads safe so all can travel. We do our best to keep everyone safe on our roads. That's our job.
state Department of Transportation employee at Fredonia